Shipping policy

By the Bay Craft Supplies offers shipping Australia wide through Sendle & Australia Post. Please note throughout Christmas & New Year we will have a 7-10 day TAT not including the shipping time frame.


Important note:

We offer flat rate shipping options. However, please note that for large quantities of items, additional shipping costs may apply. Shipping for large orders is calculated during order fulfillment and is based on the weight and size of the products. 

*All shipping costs are the responsibility of the buyer.

If your order requires additional shipping costs, we will contact you via email.

If you have any questions about shipping or our couriers, please contact our admin via our Facebook page.

For rural locations we ship through Australia post. As a rough guide please see postage costs below:

Please note: Choosing express postage - This only applies to the time set by the postal service.
It does not apply to By the Bay Craft Supplies' turnaround times (TAT). For our current TAT, please refer to the top banner on our website.

Flat rate postage costs (up to 5kg) within Australia:
Flat rate standard tracked postage: $13.00 (5-10 business days)
Flat rate express tracked postage: $18.00 (3-5 business days)
- All our flat rate postage options include insurance covering up to $100 worth of value. 

If your product value is over $100.00 and you would like to add extra insurance please purchase the relevant amount through our website. You can find the listing here.

Please see coverage amount and cost below;
Product value between $101-199 - Cost: $2.50

Product value between $200 - $299 - Cost: $5.00

Product value between $300 - $399 - Cost: $7.50

Product value between $400 - $499 - Cost: $10

Product value between $500 - $599 - Cost: $12.95 Includes signature on delivery

Overseas Customers:

We offer international shipping to customers in America, Canada, and New Zealand. Please note that your shipping cost will appear as $0.00 at checkout. The actual shipping cost will be calculated at the time of order fulfillment.

Once your order is complete, we will reach out to you via email to provide an invoice for the postage costs.


Every effort is made to ensure that your order is packed safely and securely.

By the Bay Craft Supplies is not responsible for lost, damaged and/or stolen parcels once the package is in the hands of the delivery company. Please contact Australia post if there are any issues.